Microsoft Power Apps, SharePoint, & M365 Copilot Consulting Company
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SharePoint Support

Your business relies on SharePoint to connect teams, organize documents, and keep projects on track. But when issues pop up errors, access problems, slow performance, or security worries you need help right away, not next week.
That’s where ESW comes in. Our 100% U.S.-based team supports SMBs, enterprises, and government agencies with fast, friendly expertise. We make sure your SharePoint works, so your people can too.

Why Organizations Choose eSoftware Associates for SharePoint Support

  • Faster resolutions mean less downtime and less stress for your teams.
  • Prevention first: We don’t just fix you get proactive maintenance and health checks.
  • Happy users: We train and empower your staff, not just your IT admins.
  • Unmatched U.S.-based expertise: Over 1,500 clients trust our Microsoft-certified consultants.
  • Flexible plans: Support when and how you need it no nickel-and-diming.
Speak With Our Team

ESW's Sharepoint Support Services

Quick-Response Helpdesk

  • Troubleshooting errors, outages, and access issues
  • Permission or security hiccups fixed fast
  • Support for custom lists, libraries, and workflows
  • Answers for both technical and everyday “how do I?” questions

Performance & Maintenance

  • Regular health checks and speed tuning
  • Upgrades and patch management don’t fall behind
  • Migration help (cloud, on-prem, or hybrid)

Integration support for Teams, Power Apps, Office 365 and more

Security & Compliance

  • Permission management and secure sharing
  • Backups, restoration, and business continuity planning
  • Ongoing compliance checks to keep audits easy

User Training & Enablement

  • Live and recorded training for admins and staff
  • Clear, step-by-step guides no jargon
  • Friendly support for every user not just tech pros

Explore our broader Rock-Solid Support services here.

How Our Support Works

  • Reach out any time: We’ll triage your issue fast.
  • Real experts, real answers: No junior helpdesk or “let us escalate.”
  • Proactive care: We monitor, maintain, and optimize so you avoid problems before they impact business.
  • Flexible contracts: Need ongoing managed services or just rapid help as needed? It’s your call.

Affordable Quality SharePoint & O365 Services

From implementations, design, workflows, and migrations we'll take care of all of your Microsoft SharePoint needs. Even if you need something custom, we'll be able to put together a design that suits your specific requirements. Some people have complained that SharePoint's default interface is bland and difficult to change. If this problem has plagued your IT department, then ESW will be happy to lend a helping hand.

Trusted by 100's for SharePoint & Office 365 Consulting

We work with large organizations to small business, our clients trust us to deliver premier USA-based services and solutions every day. When trouble strikes and you have a sudden problem with SharePoint, our consultants will be there to work it out with you. Various different support programs are available for those who need more or less assistance. Since no two companies are alike, we work to provide everyone with unique services that meet their individualized requirements.

Contractual Guaranteed SharePoint Quality

We adhere to strict company standards so you don't have to wonder if you are getting high-quality work. Developers have laid out the best practices for working with SharePoint, and our consultants always make sure to adhere to those practices.
Likewise, we can upgrade and subsequently support an existing structure that might not be in compliance with these guidelines currently. If your company has a standing SharePoint deployment, then you can always get in touch with our consultants and see how much better it can be.
Countless individuals have deployed SharePoint or Office 365 only to find that they're very difficult to work with from a technical point of view. Anyone who finds themselves in this situation shouldn't hesitate to get in touch with us.

Frequently Asked Questions (FAQ)

Our SharePoint support is done by our remote US team. We can accommodate many different types of support scenarios from operational support through emergency tier support.

We typically implement a ticketing system within your SharePoint that sends information to our centralized ticketing system. This allows you to always see all tickets and exactly what’s going on.

We always strive to have the best team members answer your questions with the most accurate answer possible. This requires our entire US team and therefore we only do remote SharePoint support.

Most of our SharePoint support is 8AM – 6PM EST, Monday through Friday, excluding US holidays. If you have different support needs, ask our sales team about your unique scenario.

We will notify you in advance if we will be using more than the allotted time. There are many ways to handling time overrages and strive to get you the best option that works for you and your company.

We handle it all errors, permissions, customizations, performance, upgrades, migrations, and more.

Absolutely. We know SharePoint, Teams, Power Apps, and even your third-party add-ons.

Our U.S.-based support responds quickly often in hours, not days.

Yes. We’ll train everyone, with sessions or custom guides, so your entire team feels empowered.

Definitely. From routine checks to backup/recovery help, we’re here to keep you secure and audit-ready.

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Power Apps & Copilot

Need something more powerful than a basic SharePoint list? This is where Power Apps Copilot AI agents shine with customized solutions leveraging AI based on your specific needs.

Design & Architecture

One size doesn’t fit all. Our Microsoft 365 specialists are available to assess your needs and determine whether SharePoint, Microsoft Teams, OneDrive, or another platform is the right fit for your business.

Over 1500 Happy Clients - SMB to Government & Corporations

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