Support You Can Count On When You Need It The Most
Microsoft Office 365 Support Services
Office 365 Support can be a large undertaking. More users mean there are more questions, requests, and issues. Office 365 consists of numerous work productivity tools which creates a multiplier effect. The technology complexity can grow as your company grows.
eSoftware Associates can alleviate these complexities through our Office 365 Support Services. We have been using and managing Office 365 for over a decade. This includes Office 365 security, compliance, licensing, and Office 365 app optimization. Our US team of Office 365 support experts are here to ensure your short and long term support is exactly what your company needs to be successful.
Request Microsoft Office 365 Support Services
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Our Office 365 Support Services
Dedicated Office 365 Support
Many companies need dedicated O365 support due to the inherent complexities of managing such a large platform. Our team of Office 365 experts can manage all aspects of Office 365 including:
- Licensing and User Management
- Security Setup and Monitoring
- Compliance Setup and Optimization
- SharePoint Online Support
- Microsoft Teams Support
- Power Apps Support
- Power Automate Support
Emergency Office 365 Support
Sometimes things don’t go as expected. We are always here to help. eSoftware Associates will work with you and your SLAs to get you back on track ASAP. Our emergency O365 support includes:
- Unlimited meetings with our team
- Working with your SLAs
- An entire team of experts here to help
- Deep understanding of all Office areas
- Documentation of what transpired
- Lessons learned
- Recommendations to mitigate in the future
Ad Hoc Office 365 Support
If you have an Office 365 support team already that is great! We often get requests for ad hoc O365 support questions. We support all Microsoft subject matters but often get asked about:
- Migrations
- Security
- Automation
- Audits
- Compliance
- Architecture
- Best Practices
How to Get Started with Support
Decide What Type of Support You Need
Typically support falls into one of the 3 categories above. Choose which one you fits your needs. Or if you need something different, let us know. We are always very flexible in getting you exactly what you need.
Determine When Support Needs to Start
We can typically start Office 365 Support the same day if needed. We can also work on a schedule to start anytime in the future.
Meet With Our Team
Once the paperwork is out of the way, you will meet with our team to go over what your exact needs are, how you engage with your users as well as how we can efficiently support your Office 365 needs.
Get Started with Premier Support
Finally, our team of US Office 365 consultant experts will meet and exceed your support needs. We can host meetings when you need them as well as provide any level of documentation you need for maximum transparency.
Related Office 365 Services
SharePoint Consulting
Our SharePoint consulting services are tailored to get you the latest short and long term best practices so your SharePoint platform is easy to use and scalable for your business. Our services can be ad hoc or long term ongoing.
SharePoint Migration
We specialize in migrating files and data from other platforms such as Dropbox and Google to SharePoint as well as upgrading from older versions of SharePoint. We will map your business requirements to meet and exceed your goals.
Power Apps
Sometimes you need a more robust app than just a straight-forward SharePoint list. This is where Power Apps comes into play. Our Power Apps developers will bring your SharePoint data to life in an app tailored to your business needs.
Design & Architecture
One size does not fit all. Our Office 365 specialists will evaluate your requirements with design and architecture best practices to determine if SharePoint, Teams, OneDrive or another platform is your best fit for your needs.
Client Reviews
What Our Clients Say
“I could not be happier. My users are happy with a tool that allows them to spend their time using the content rather than trying pull all of the pieces together. I will never look any further than ESW when I need a complex spreadsheet application simplified and improved.”
MANAGER WORLD-WIDE THIN CLIENT ALLIANCES, HEWLETT-PACKARD
“I want to commend both of you for a job well done. The quoting application is sensational and all of the newly requested features have been implemented to perfection. It is a pleasure dealing with individuals that can grasp the essence of the requirements and execute it with a good understanding of the user perspective. ”
MEDICAL SERVICES COMPANY, PRESIDENT
“Exceptional customer service is what every successful company lives by but very few can deliver. ESW went above and beyond to make sure our needs were taken care of every step of the way. Thanks again for taking such good care of us. You have delivered an exceptional product.”
FINANCIAL SERVICES FIRM, MANAGING DIRECTOR