In modern, regulated industries, seamless access to corporate knowledge isn’t just a perk it’s mission-critical for collaboration, onboarding, and compliance. For organizations operating under the highest federal and defense security standards, building your company wiki on SharePoint within the GCC High environment is the gold standard.
As a trusted Microsoft Partner, eSoftware Associates specializes in delivering secure, compliant, and user-friendly SharePoint intranets and knowledge bases for clients across highly regulated sectors.
Introduction to GCC High & SharePoint Wikis
GCC High (Government Community Cloud High) is Microsoft’s answer for federal, defense, and government contractors that require the strictest security, compliance, and data sovereignty.
While collaboration remains a priority, every tool including your company knowledge base (wiki) must adhere to FedRAMP, ITAR, CMMC, and DFARS requirements. SharePoint, available in GCC High, offers the ideal platform for building a dynamic, searchable, and secure wiki.
Why Build Your Wiki in GCC High SharePoint?
- Security: Role-based access & advanced permissions tailored for Controlled Unclassified Information (CUI), ITAR, and more.
- Compliance: Designed for organizations bound to US data residency & federal controls.
- Seamless Integration: Connects natively with Microsoft Teams, OneDrive, and other Microsoft 365 services within a governed environment.
- Versioning & Auditing: Detailed tracking, version control, and analytics for knowledge integrity.
Key Features & Considerations for GCC High Wikis
Supported:
- Modern SharePoint sites: robust permissions, page templates, document libraries, and enterprise search
- Integration with Microsoft Teams (within GCC High tenant)
- Auditing, retention, and compliance features
Limitations:
- Some new Power Platform or web part features may lag behind commercial cloud
- Third-party add-ins and extensive customizations are restricted
- Slightly slower feature rollouts versus commercial Microsoft 365
Step-by-Step: How to Build a Company Wiki with SharePoint in GCC High
1. Define Your Goals & Requirements
- Identify business units, documentation owners, and compliance needs
- Audit any legacy wikis or file shares for migration (Data Migration)
2. Architect Your Wiki
- Decide between a Communication Site (company-wide knowledge) or Team Site (collaborative spaces)
- Map your primary navigation, categories, and metadata for search
3. Provision Your Site
- Create a Communication or Team Site in GCC High SharePoint
- Set up the homepage, navigation, and initial section structure
4. Configure Security & Compliance
- Assign and test permissions by role (contractor, government, CUI/ITAR, admin)
- Set up auditing, retention, and access policies for sensitive data
5. Build Content Templates & Structure
- Craft page templates for policies, SOPs, FAQs, onboarding guides, and training
- Utilize modern web parts (text, Quick Links, document viewers, etc.)
6. Migrate & Populate Initial Content
- Import content from legacy sources with proper metadata tagging
- Apply version history and ownership as needed
- Highlight essential documents and knowledge areas
7. Implement Navigation & Search
- Design a clear homepage, section landing pages, and intuitive left/right navigation
- Tag content with metadata for powerful search functionality
8. Launch, Train, & Drive Adoption
- Leverage ESW’s Training Services for staff onboarding and user manuals
- Set up a feedback mechanism and roundtable for continuous improvement
- Track usage analytics for ongoing enhancement
9. Maintain & Govern
- Schedule periodic audits of content accuracy and permissions
- Regularly refresh knowledge, retire obsolete pages, and ensure compliance alignment
SharePoint for GCC High Environments Frequently Asked Questions
Can I migrate my old wiki or shared drive content into a GCC High SharePoint wiki?
Yes, with specialist planning and secure migration methods. See our Data Migration expertise.
Are SharePoint GCC High wikis as robust as commercial Microsoft 365 wikis?
Most core features are supported, but some advanced add-ins or Power Platform connections may be limited.
How can I ensure the wiki meets CUI/ITAR and other compliance benchmarks?
Use GCC High’s security models, strict permissions, and audit features. Partnering with ESW guarantees best practice setup.
How do I secure my wiki so only the right people access sensitive knowledge?
Leverage SharePoint’s role-based access and advanced permission controls. Regular permission reviews are a must.
How do I train my distributed/non-technical users?
Our Training & Support is tailored for all user levels and remote/hybrid contexts.
Best Practices for Wiki Governance & Adoption
- Clear Ownership: Assign content managers and subject matter experts for each section.
- Metadata-Driven Organization: Make searching easy with columns, tags, and categories.
- Ongoing Training: Keep new and existing staff up to speed with regular training sessions.
- User Feedback Loops: Empower users to suggest improvements or flag inaccuracies.
- Permission Audits: Regularly review who can see, edit, or administer each part of the wiki.
See how ESW delivers success in our client stories.
How eSoftware Associates Can Help
eSoftware Associates is your trusted partner for building and modernizing secure, compliant SharePoint wikis in GCC High environments. From SharePoint wiki implementation to secure data migration and tailored training services, we provide the expertise you need for successful adoption and ongoing support. Ready to take your knowledge base to the next level? Contact the ESW team today.