Microsoft Office 365
Support Services

Office 365 Support can be a large undertaking. More users mean there are more questions, requests, and issues. Office 365 consists of numerous work productivity tools which creates a multiplier effect. The technology complexity can grow as your company grows.

eSoftware Associates can alleviate these complexities through our Office 365 Support Services. We have been using and managing Office 365 for over a decade. This includes Office 365 security, compliance, licensing, and Office 365 app optimization. Our US team of Office 365 support experts are here to ensure your short and long term support is exactly what your company needs to be successful.

Our Office 365 Support Services

Dedicated Office 365 Support

Many companies need dedicated O365 support due to the inherent complexities of managing such a large platform. Our team of Office 365 experts can manage all aspects of Office 365 including:

Emergency Office 365 Support

Sometimes things don’t go as expected. We are always here to help. eSoftware Associates will work with you and your SLAs to get you back on track ASAP. Our emergency O365 support includes:

Ad Hoc Office 365 Support

If you have an Office 365 support team already that is great! We often get requests for ad hoc O365 support questions. We support all Microsoft subject matters but often get asked about:

Optimize Your Enterprise Digital Environment With eSoftware Associates

Everyone needs a trusted partner to work with when using new technology or updating old. eSoftware Associates allows different businesses to upgrade their processes and systems. We support our clients based on their needs and are happy to discuss your needs to see if there is a good fit. Get in touch with us and let’s talk about how we can help support your Office 365 environment. Maximize productivity with the services and cloud solutions that eSoftware Associates can harness for your benefit.

How to Get Started with Support

Decide What Type of Support You Need

Typically support falls into one of the 3 categories above. Choose which one you fits your needs. Or if you need something different, let us know. We are always very flexible in getting you exactly what you need.

Determine When Support Needs to Start

We can typically start Office 365 Support the same day if needed. We can also work on a schedule to start anytime in the future.

Meet With Our Team

Once the paperwork is out of the way, you will meet with our team to go over what your exact needs are, how you engage with your users as well as how we can efficiently support your Office 365 needs.

Get Started with Premier Support

Finally, our team of US Office 365 consultant experts will meet and exceed your support needs. We can host meetings when you need them as well as provide any level of documentation you need for maximum transparency.

Related Services

M365 Consulting

Explore a full range of Office 365 consulting services, from security optimization and threat management to user and license management — and much more.

SharePoint Migration

Discover how we can manage every detail of your SharePoint migration, so you enjoy a smooth transition.

Power Apps & Copilot

Need something more powerful than a basic SharePoint list? This is where Power Apps Copilot AI agents shine with customized solutions leveraging AI based on your specific needs.

Design & Architecture

One size doesn’t fit all. Our Microsoft 365 specialists are available to assess your needs and determine whether SharePoint, Microsoft Teams, OneDrive, or another platform is the right fit for your business.

Over 1500 Happy Clients - SMB to Government & Corporations

Google Reviews

What Our Client Says

      EXCELLENT  
   Based on 37 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Darrin Kinney 
 
 
 
 Trustindex verifies that the original source of the review is Google. Working with E Software Associates was a great experience. Vee built us a contract management system in SharePoint that replaced PandaDoc and works seamlessly with Teams. The new setup is simple, easy to use, and has features like versioning, co-authoring, search, and automated alerts for contract expirations. Vee really understood our needs and delivered exactly what we were looking for. I’d highly recommend them!
  
 
      Posted on Google  
   
   Marilyn Oliver 
 
 
 
 Trustindex verifies that the original source of the review is Google. We used eSoftware for Excel training, it was amazing. The trainer, Clint, was very knowledgeable. He was very detailed and made the training easy to understand and follow. We will be using them again and I would highly recommend them.
  
 
      Posted on Google  
   
   Rebecca Solomon 
 
 
 
 Trustindex verifies that the original source of the review is Google. We used eSoftware Associates for some company-wide, in-person Excel training courses. Our staff loved it! They did a great job helping us build-out sessions with custom topic choices. The provided trainer was very knowledgeable & friendly. Their office staff communicated promptly & professionally to all of our questions. Highly recommend them for your Microsoft training needs!
  
 
      Posted on Google  
   
   Hailey Quinn 
 
 
 
 Trustindex verifies that the original source of the review is Google. This was a great class for staff to attend.  Each person had various skills associated with excel and we were able to customize the agenda to meet the needs of our agency.  I really enjoyed the hands experience by completing exercises during the session.  The presenter kept us engaged and had extensive knowledge on Excel.  Would highly recommend!
  
 
      Posted on Google  
   
   James Evans 
 
 
 
 Trustindex verifies that the original source of the review is Google. ESW has been a fantastic resource over the past 2 years to me and my business.  I reached out to many companies back in 2020 looking for a software company to help with my very unique set of circumstances and desires.  Every one of those other companies were rigid and stubborn. If we weren't going to do it like everyone else - they weren't interested.  Then I found ESW and they gave me exactly what I wanted and even though they said they didn't have another client like me - they would make it work.  I've worked with Brandon for 2 years and my personal growth and business growth has been unbelievable. When you're looking for a software company to help you build your desired tool to help you do whatever it is you're looking to create - call ESW, you'll be glad you did.  During my time, which is still ongoing, I've had the ultimate privilege to work with Brandon and Hannah, but in my interactions with many other members of their team - the culture and service was consistent throughout - incredible.  They deserve more than 5 stars.
  
 
      Posted on Google  
   
   Sarah Getzlaff 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend.  We had them build a payroll platform in excel from scratch.  They built it exactly as we hoped and have been quick to respond to any additional enhancement requests, maintenance or items that need to be fixed.
  
 
      Posted on Google  
   
   Linda Salgin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Organized a series of trainings for my department and had a wonderful experience with these folks. Stacey and Jennifer were very responsive to my questions and planning the different sessions to meet our departments needs and the trainer Alex was amazing. Everyone really enjoyed the training. Would recommend!
  
 
      Posted on Google  
   
   susan gorman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company to work with. Very responsive to our needs

Microsoft Office 365 Support Services