Microsoft Copilot Consulting and AI Agents Consulting Company
Modern enterprises have unique processes, proprietary data, and ever-evolving business goals. Off-the-shelf Copilot and AI agent features can help but real value comes from custom solutions designed around how YOU work.
That’s where ESW Company comes in. We go beyond simple implementation, delivering custom Microsoft Copilot extensions and AI agents aligned to your workflows, systems, and priorities.
Turn AI Into Your Competitive Advantage
At eSoftware Associates, we help companies integrate and maximize the benefits of Microsoft Copilot and AI agents. Whether you need to streamline workflows, improve decision-making or create a more intelligent work environment, our consultants make it happen.Custom Copilot & AI Agents: Transforming Your Organization
While Microsoft Copilot offers impressive productivity features out of the box, true transformation requires deep integration and customization. Custom Copilot plugins and task-specific AI agents can:
- Automate your organization’s most repetitive, high-impact tasks
- Connect Copilot to your proprietary apps, databases, cloud systems, or vertical tools
- Enforce your business rules, security, and compliance standards everywhere AI acts
- Deliver tailored AI guidance, recommendations, and process automations unique to your industry and internal best practices
Working with eSoftware Associates, you get a solution purpose-built for YOUR team not a one-size-fits-all chatbot.
What Does a Custom Copilot or Agent Look Like?
Every business is different. Whether you’re in government, manufacturing, professional services, healthcare, finance, or another regulated industry, we build Copilot and AI agents that:
- Surface bespoke data sources securely inside Microsoft 365 or Teams
- Automate and streamline document management, reporting, onboarding, and more
- Integrate with your internal ticketing, CRM, ERP, or legacy platforms
- Apply custom business logic, approval chains, and audit trails
- Enable guided, context-aware decision support powered by your processes
- Adapt to evolving workflows as your business grows
Our Approach: Expert-Led, Security-Driven Customization
Our U.S.-based team of Microsoft-certified experts take you every step of the way:
- Discovery & Opportunity Mapping We analyze your pain points, business goals, and systems to define high-ROI Copilot and agent opportunities.
- Custom Build & Integration We develop tailored Copilot plugins, custom prompts, and domain-specific agents that talk to your critical systems.
- Security & Compliance by Design Every solution is grounded in Microsoft best practices, with data governance, permissions, and compliance as a focus.
- Training & Change Enablement Your teams gain practical, hands-on training to ensure confident adoption and measurable results.
- Iterative Optimization With ESW’s Copilot Orbit™ program, we deliver continuing improvement, ongoing agent creation, and monthly governance to keep your AI competitive.
Microsoft Copilot and AI Integration Services Tailored to You
Microsoft Copilot and AI agents continue to change the way companies operate. They’re helping teams move faster, automate tasks and make better decisions.
Yet the challenge is, AI is only as effective as its implementation. If it’s not set up to fit your workflows or match your team’s skills, it only creates headaches. This is why so many businesses struggle to move past the hype and actually see results.
That’s where we come in. We make AI work for you.
Let’s Build Your AI-Powered Workflow
Remember, AI should feel like a natural extension of how you already work. Whether you need seamless integration or custom AI agents, we provide you with expert consulting guidance to make sure Copilot and AI agents drive real business value for you.
Let’s talk. Reach out today, and we’ll show you exactly how to make AI work for your business.
Copilot Orbit™ Ongoing Optimization & New Agents
Stay ahead of the AI curve with a managed program for agent development, updates, and governance:
- Policy and permission tuning as your needs evolve
- Regular prompt and workflow upgrades
- New custom agents shipped on your timeline
- Telemetry, adoption reporting, and executive insights
Core
$1k/month
Governance, telemetry, tuning; light backlog.
- Governance baseline & policy updates
- Telemetry dashboard
- Prompt library tuning
- Light backlog intake
Ideal for: small teams starting with Copilot
Plus
$2.5k/month
- Everything in Core
- 1 new agent/automation monthly
- Backlog intake & prioritization
- Adoption enablement
Ideal for: most teams scaling value
Scale
$7.5k+/month
- Everything in Plus
- 2–3 agents/automations monthly
- Adoption playbooks
- Executive reporting
What you get
- Governance & policy updates (Entra ID, Purview/DLP)
- Prompt library management & versioning
- Backlog intake and prioritization
- User enablement & change management
- Grounding/data mapping & permissions audits
- Telemetry & agent performance insights
- Monthly sprints shipping new agents/automations
- Security/licensing reviews & compliance checkpoints
Why Clients Trust Us SharePoint Consulting Services
Specialized Team
Your projects benefit from a diverse expertise in Microsoft consulting. Beyond specializing in SharePoint, our U.S.-based team has deep knowledge across the entire Office 365 suite, including Power Apps, Teams, Power BI, and OneDrive.
Speed & Responsiveness
Your projects benefit from a diverse expertise in Microsoft consulting. Beyond specializing in SharePoint, our U.S.-based team has deep knowledge across the entire Office 365 suite, including Power Apps, Teams, Power BI, and OneDrive.
Industry Insight
From your first phone call with us, you’ll notice the difference in our service and industry expertise. We’re always testing the latest Microsoft innovations. Keeping up with what’s new allows us to provide you with the most effective solutions.
Why Partner with ESW Company for Custom Agents?
- Proven track record designing and integrating advanced Copilot/AI solutions for SMB, large enterprise, and government clients
- Deep experience in Microsoft 365, Power Platform (Power Apps, Power Automate, Power BI), Azure, and secure system integration
- U.S.-based, security-first approach, with rapid response and full transparency
- Cross-industry expertise: defense, healthcare, finance, manufacturing, and professional services
- 1,500+ clients relying on our custom Microsoft solutions and training since 2006
Ready to Put AI to Work Your Way?
Don’t settle for generic AI. Get Copilot and custom AI agents that work the way you do with all the security, data, and unique workflows your business demands.
Ready to discuss how custom Copilot plugins, copilots, or AI agents can supercharge your business? Let’s talk.
Contact our Custom Copilot & AI Agent Team
Imagine freeing your team from repetitive tasks and letting them focus on the work that matters most. With Microsoft Copilot and custom AI agents designed, deployed, and supported by ESW’s 100% U.S.-based experts you can make smart automation a seamless part of your business.
What to Expect with ESW
Assessment: We start with your goals and workflows not generic “AI for everyone.”
Customization: Our experts set up, integrate, and tailor Copilot and AI agents for your business.
Training: We deliver hands-on learning and practical prompt templates, so your people get comfortable using AI fast.
Ongoing Support: You always have a direct line to ESW for troubleshooting, updates, and new ideas no call centers, no confusion.
Copilot Frequently Asked Questions
Is Copilot secure for our business?
Yes. Copilot follows your Microsoft 365 permissions and never grants access to data or files your users can’t already see.
Can we tailor AI and automation for our industry?
Absolutely. We build AI agents and Copilot workflows that reflect your specific compliance, reporting, and team needs.
How quickly can we get started?
Pilot projects can begin within weeks. Full rollout is fast and guided by our U.S.-based support team every step of the way.
What if our staff needs help getting up to speed?
We provide practical training, resources, and ongoing support
Ready for AI That Actually Works for You?
Let ESW help you unlock AI that’s safe, practical, and built for your business not someone else’s template.
Bring real productivity gains to your teams with Microsoft Copilot and custom AI agents, all integrated into the tools you already trust.
Contact ESW to schedule your personalized Copilot Assessment.
Hiring The SharePoint
Consultants You Deserve
ESW has been guiding businesses through Microsoft solutions since 2006. We’ve delivered thousands of tailored solutions, helping clients unlock the full potential of Office 365 and SharePoint.
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